Secure Shopping - Fraud Prevention and Security

JJ Salon Products use Protx, a leading UK online payment system to handle credit and debit card transactions.

Your card details are never stored or captured on our website or our servers, as all confidential details are handled by Protx.

Further anti-fraud measures

We always fully check order details or suspicious orders before posting out goods.

If our fraud prevention software or manual checks detect a suspicious order, we will attempt to contact the buyer to verify further details or to request an alternative payment method.

Other ways of ordering

We are happy to accept alternative order methods, including:

1. By Post - write to us with the required products, quantities, etc together with your postal address and cheque payment for the full amount.  Please note, you will have to call us first to ascertain the delivery fee for your order to be able to add this cost to your order.  On receipt of your order and clearance of your cheque payment, we will arrange despatch of your order.

2. By Telephone - call us with the required products, quantities, etc together with your delivery address and credit card details.  We will process your order manually and on approval of your credit card details, we will arrange despatch of your order.

Queries?

We welcome any questions from you with regards to using our website, or ordering our products - we aim to provide 100% satisfaction at all times.